Trend Micro Hosted Email Security
Hi Telstra Team, We are Trend Micro and one of our Product is Hosted Email Security. We recently have some concerns from our customer that is using our outbound filtering that they have an error when...
View ArticleRe: Outlook cannot send emails, recieves only.
just did a DNS propagation check and everything seems ok with both smtp.telstra.com and smtp.gmail.com
View ArticleRe: Outlook cannot send emails, recieves only.
Scratch that. It appears that Google themselves are having issues as well
View ArticleRe: Outlook cannot send emails, recieves only.
It may be linked to the DNS issues that Telstra has been having in Sydney over the past few days. If you can change your DNS settings (depends on the modem firmware as to whether you can) to use the...
View ArticleOutlook cannot send emails, recieves only.
Yesterday my outlook 2010 stopped being able to send, can receive OK. My gmail account is ok. running out of ideas how to fix the sending issue.
View ArticleBigpond message "This request took longer and timed out"
Why is this message appearing frequently when I try and open my Webmail inbox ?
View ArticleRe: Email queued with different reasons
Hi wexwex, If you're not sending bulk email, then I would suggest that you check all your devices for virus, trojans and malware. Once you've done this please change your email password. It’s...
View ArticleRe: can receive but not send emails
Hi Plethora72 The correct settings for outgoing emails are in the following link on the Telstra page...
View ArticleRe: how do i find lost emails
Depending on if you were using an email client and how it was set up, you may be able to access them via http://email.telstra.com
View Articlehow do i find lost emails
I recently lost our office & computers in the floods & we need to know if we can somehow retrieve all of our emails that were on our bigpond account
View ArticleRe: Web Mail wont open
On your phone, are you accessing emails via webmail or have you configured an email app on your phone to access your emails? - Shelly
View ArticleRe: our mailserver is blacklisted by telstra/bigpond
Tech Support will need to raise a case to their back of house team to investigate. Only thing I can suggest and to try and contact Support again
View ArticleRe: additional mailbox
Hi Melkirst, Are you using a PC or Laptop to access the Website? A Mobile Phone or Tablet will not reflect the full site and therefore some options are not available. Kind Regards
View Articlecan receive but not send emails
There are many emails like this but thought I would start a recent one. I know this is a specific Telstra problem to do with the settings, and I know I have to change something to get this working...
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Re: Monitoring email storage usage - Limit 10GB
Thank you so much...... I lost count of the number of times I looked at the settings page looking for this (i.e. 2GB (19.823%) of 10GB used) I would be interested to know what one needs to do to have "...
View ArticleRe: Monitoring email storage usage - Limit 10GB
If you login to webmail and go into your settings you will see your space allowance.Mine says: Quota unlimited.
View ArticleRe: our mailserver is blacklisted by telstra/bigpond
Spamhaus has not blacklisted us. No one has blacklisted us, yet our emails bounce to telstra/bigpond. I need someone to fix this please or advise the reason for the ban.
View ArticleRe: our mailserver is blacklisted by telstra/bigpond
Thanks for getting back to me tim99, given we do use Spamhaus, it might be worth contacting Spamhaus to advise. As far as I'm aware, you can search the address and it then provides you with steps to...
View ArticleRe: our mailserver is blacklisted by telstra/bigpond
So, I've spoken to Carl from Townsville (Tech support) and he is unable to provide any help at all. He said that Telstra uses Spamhaus as the blacklist authority and I can guarantee that we are not...
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