Re: bigpond email

Hello,

It sounds like he set up the wrong smtp address.

You can check your BigPond settings via this link

http://go.telstra.com.au/helpandsupport/-/email-se​ttings

You can check your gmail settings via these 2  links below

ttps://support.google.com/mail/troubleshooter/1668960?hl=en

http://email.about.com/od/accessinggmail/f/Gmail_SMTP_Settings.htm

Thanks