Hello group,
I have recently formatted my mothers computer to try and speed it up and thius has resulted in her losing all her bigpond email contacts.
I thought she was using the webmail client and this would have negated them being lost. However, I get the impression she was using some third party email management software. Of course she has no idea what is is and she 'just clicks the butttom and her emails are there' :/
Even if this is so, wouldn't her email contacts still be saved on the bigpond server? She also lost all her emails too.
I've searched the appdata folders from her user profiles we backed up prior to formatting but can't see any standalone email clients. I also checked all her DELL disks and there are no email clients there either.
I'm at a bit of a loss as to what has happened here as one would expect emails and contacts to be saved on the server regardless of what is used to access them.
Anyway, any suggestions ideas or further questions would go a long way to nutting this one out.
Cheers.