Re: Cannot send or receive email via Bigpond using MS Outlook 2007

 Telstra is indeed in the process of migrating customers to a new email platform, which is being done progressively. Customers are being notified individually about their move to the new platform.

You can find out more about the new service here

Have you received a notification to expect the migration from us? If not and you are experiencing technical difficulty with your email service then this is likely to be unrelated.