Re: Email changes = no access

Have tried both. Currently on POP when the Telstra Support message was received.

This thankyou message is now also shown on webmail inbox.

Still unsure how the 'new' email address has been created (username.com) when mailbox settings still only displays as surnameab.net.au

Older user more comfortable/familiar with Windows Mail setup. Would prefer to avoid webmail if possible.

Contacted LiveChat earlier in the week but no result.