Well I looked on my last email I know I was shouting, but perhaps it is for the best as I finally got a young man on 24/7 who helped me out - even to the point of ringing me when I couldn't get something right.
I missed his name, but gave him a 10 for effort after we were finished and now I have my new email to use.
Thank you to the young man I am now a happy lady.
Bev