Ok so this redirects to the help pages that I have already read from 2016. Seems like the issue is still persisiting.
I go to webmail login
It redirects me to pop up stating that I am being upgraded to "MyConnect" please try again or you can continue to Webmail.
STUCK IN PERPETUAL LOOP OF INSANITY for the last 24 hours....
I have tried multiple avenues of "Contact Us" which just redirect me back into the loop of terror.
Please somebody help me with this stupidly easy task of setting up a new email account (attached to my existing email account with BigPond) for a semi technically literate individual, this whole process seems particularly cumbersome..
Leah