Re: exporting folders from webmail
The following link shows the settings needed to for email programs for the various mail platforms used by Telstra....
View ArticleRe: my computer is sending SPAM email
Hi barney56, It sounds like your mailbox was compromised. When you change your password, are you making it something completely different to previous passwords? I would also recommend that you log...
View ArticleNew Telsta Mail
Since the change from Outloook to Telstra mail, my email system is constantly downloading emails and at present I'm up to about 80,000 emails. Some emails have downloaded up to 10 times each. Spent...
View ArticleNot Receiving emails - WebMail Does NOT work
I wrote yesterday morning - as have many others with the same/similiar problem. Why doesnt Testra acknowledge there is a problem? Or are they waiting for a Current Affair or Malcolm Turnbull to have...
View ArticleNo email No webmail - what's happening Telstra?
Telstra - numerous customers are experiencing this same issue for days & weeks now. We have all dealt with the hours long phone 'help' from overseas phone rooms who have no clue as to what the...
View ArticleRe: Not Receiving emails - WebMail Does NOT work
When you log into webmail using any of the below links, are you able to view your inbox, or do you receive a message advising that it has been suspended? - Telstra Mail- Outlook.com - Original BigPond...
View ArticleRe: Go back to Microsoft office outlook 2007
Hi BevLa, It sounds like your mailbox has migrated from Outlook.com to Telstra Mail. Once the migration has occurred, customers are still able to log into https://login.live.com with their details as...
View ArticleRe: calendar, contacts will no sync with my laptop anymore (outlook).
Hi Don_TAS, Have a read of SH2071's answer to this question in the following thread:Cannot-sync-new-Telstra-Mail-calendar-and-contacts-with-MS I believe this will resolve your issue with syncing.
View ArticleRe: Personal folders and email missing
I have lost at least half of my email and folders, I don't know why. I waited online or someone to respond for three hours only to be transferred to the email migration team and then told that a...
View ArticleRe: Bigpond mail and spam
Hi Peeto, Firstly I would suggest resetting your password in case your details are in use from somewhere else. This can be arranged on Telstra Live Chat http://tel.st/gwbr A good antivirus and filter...
View ArticleRe: Can't receive incoming mail pop3.live.com
After migration, you can still send from live.com but won't be able to receive. (Yes, I know that sounds stupid, and it is, but it works). It sounds like the second email address has been migrated.
View ArticleRe: Unable to connect bigpond email to outlook 2003
I also have issues using Outlook 2003 with the New Telstra Email. It all worked before it was cut over. I also called support, they had no idea why it would not work. I get all the green ticks when I...
View Articletelstra email
I have been switched over to the telstra email. I have changed the settings for my two bigpond emails and they are working fine. However i also have an adam email address which i need to change the...
View ArticleRe: Cannot keyword search Email; very slow load and refresh
We’re unable to replicate the issue you’ve mentioned and we would need more information in order to investigate this further. So far I have tried logging into https://email.telstra.com on several...
View ArticleTwo Email Accounts
Following an attempt to get new Telstra Mail up and running, I have ended with TWO email accounts. How do I easily determine, which account is operational, so I can remove the other.Regards,liquidarcs
View ArticleSpam emails
I have been receiving loads of spam emails over the last month or so. I just edit and send them to the junk box but they still keep on coming. How can I stop them?
View ArticleRe: emails gone
Spent 75 mins on phone to telstra, but all was sorted (mostly changing pop to imap etc). It did involve an additional email address set up in outlook. But when I asked questions about outlook was...
View Articlenot receiving emails
I am using Outlook and one of the email addesses i have had for a lot of years has stopped receiving, i can send.Can anyone help please, never had the problem before. I have two other addrsses and...
View ArticleRe: Day 5 of suspended email account
Mailboxes can be suspended for a number of reasons and the following link provides information about this. https://www.telstra.com.au/support/category/email/manage/restore-a-suspended-mailbox - Shelly
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