Re: Telstra Mail & Webmail-12,000 Unread messages -how do I mark as "unread"...
Hi Geocam, Currently the maximum number of email that can be deleted is 50 at a time. We have raised this issue with the vendor to see if we can increase this but for the moment setting up an IMAP...
View ArticleRe: Email addressed that are supposed to be BLOCKED are still appearing
Hi Sc00ter, We are aware of an issue that prevent some customers from adding more than 10 blocked senders in Telstra Email. I apologise for the inconvenience that this has caused you, we are working...
View ArticleRe: New Telstra Mail
Hi brotho, There should be no issues in logging in here: http://tel.st/h3xe or from the main BigPond page here: http://media.telstra.com.au/home.html regardless if your email has been migrated to the...
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Re: Excess Emails
Hey mayzie, Welcome to Crowd Support I'm sorry to hear of the issues with having your emails deleted and do apologise for any inconvenience that this has caused you At present there is no further way...
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Re: telstra mail
Hey tweedledee, I can appreciate your frustrations with the issues you have experienced with the email service since the upgrade to the platform was completed and do apologise for any inconvenience...
View ArticleRe: Why Telstra, Replace good with bad? You have it backwards stop punishing...
Hi Mcullet2, You can use Outlook to use our free email service. This will give setting depending on your version:...
View ArticleRe: Was there any consultation about changing email systems? It's all failed!
Hi Beema41, Please call Telstra Technical Support team on 133 933 they can run some tests and get this working again. You can also chat to us here http://tel.st/gq6m. These are also the settings for...
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Re: Trying to forward email and it comes out with words spread apart taking...
Hey Cristle, I'm sorry to hear that the forwarded emails are being received with the incorrect spacing and do apologise for any inconvenience this has caused Was this happening with all emails that are...
View ArticleRe: Webmail
Hi stuart1959, Sorry to hear of the issues you are experiencing on your BigPond Webmail. Has your Mailbox recently been migrated over to the Telstra Mail platform?
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Re: Cannot receive emails since being migrated to TelstraMail
Hey Peter4035, I'm sorry to hear of the issues you have experienced with this email service since the change to the email platform and do apologise for any inconvenience this has caused What were the...
View ArticleRe: Foxtel Play
Telstra and Foxtel are a partnership but not the same company and Telstra do not make their apps or programs. Foxtel Play is a program for PC's and Foxtel GO is an app for Foxtel direct customers....
View ArticleRe: Recover deleted e-mail
Hi garyHay, Have you been able to check your Trash folder in Webmail?
View ArticleRe: Outlook alias addresses Bigpond/outlook - Telstra.com
Hi jorocoles, Thanks for contacting us. This link will give setting on how to set up the new email system:...
View ArticleRe: Email addressed that are supposed to be BLOCKED are still appearing
Hi Sc00ter, I have raised the issue regarding the blocked domains. In the interim, I would settings setting a rule to move emails from a certain address etc to the Junk folder. - Shelly
View ArticleI am still on hold and have been on the phone now for over 1 hour about the...
I am on hold and very unhappy with the service I had Christina on line and she has put me thru to her supervisor who stil could not help me. She told me she would transfer me but has kindly left me on...
View ArticleTelstra Mail?
I am getting no emails, because telstra has decided to move me to telstra mail.Attempted all day (telstra shops, philippines) to get the matter resolved, without any luck.Anyone have any clues?
View ArticleRe: I am still on hold and have been on the phone now for over 1 hour about...
You can lodge a complaint via the details here: https://telstra.com/complaintsIf her supervisor was transferring you to the complaints department it could be that she is still going over things with...
View ArticleRe: Telstra Mail?
What issue specifically are you having with Telstra Mail. That will help bring down the possibilities so the community can try help you out as best as possible.
View ArticleRe: Is there a problem with telstra webmail log in
Hi dm4, Can you confirm if you are able to log into your mailbox via https://email.telstra.com or if the issue is only related to configuring email programs? - Shelly
View ArticleRe: Bigpond Email is not syncing with Outlook
Hi Vince6, Is it possible that a security program on your Windows 10 laptop is blocking the emails? - Shelly
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