Re: Windows 10 takes ages to download messages
Hi Tramc, What error message are you getting when trying to log onto webmail? Ben
View ArticleRe: How to I upgrade my old POP account into an IMAP account?
Hi LK11, Can you try using this alternative log in link, this is the one we have found works best when trying to delete email or make changes to your...
View ArticleRe: Setting up bigpond email using Outlook 2013
Hey Sportslover & Danjase, Thanks for you questions, I hope this helps :-) We have changed our server settings a while ago, please make sure you are using the current ones. As you are on the My...
View ArticleRe: how to block spam from my bigpond account
Hi geowal - our mail servers include filtering services to help protect you from spam emails, but some may still be received due to the restriction levels not wanting to block legitimate emails from...
View ArticleRe: Sending from a non-Telstra address
Hey Anglicoo, You could forward all emails to the BigPond email address and then use that as the primary, but I don't think there is a way to force your GMail account to use your BigPond server,...
View ArticleRe: Can Send But NOT Receive email Via Bigpond Using MS Outlook 2007
Hey AussieRon, I wouldn't suggest a full delete of the program, that will lose all emails stored within it. Can you check the settings you have match those here: http://www.telstra.com/emailservercheck...
View ArticleRe: Can't access mail in Bigpond Webmail
Hey sga, Did you try using the login above? It should allow you to delete the emails. Brodie
View ArticleRe: How to I upgrade my old POP account into an IMAP account?
that link didn't work either. I logged in and once I clicked on mail Settings/Email Forwarding it bumped me out to the account summary screen.
View ArticleRe: How to I upgrade my old POP account into an IMAP account?
If that is the case I'd advise that you contact our Tech Support team on 133 933 or via Live Chat so that they can get this looked into further. Ben
View ArticleRe: Suspected spam message rejected. IB704
Hey Aaron, It's possible the domain has been black listed. Is the domain that you're sending through hosted by us? Brodie
View ArticleRe: Bigpond Email keeps forwarding mail to gmail
Hi Marmot80, Have a look here; Bigpond.com - got to 'My Account' - Click on your email account - you should see an option for forwarding, there is also a useful option to forward and not keep a copy...
View ArticleRe: Problem Using Email Alias with Bigpond.com Email Account
Some more information. When I send a mail from my client with john@mydomain.com in the "from" field, the sent items box on my client and at bigpond has two email - one from john@mydomain.com& one...
View ArticleRe: Problem Using Email Alias with Bigpond.com Email Account
Decided to try a CHAT 24x7 tonight and after 1 hour I got my solution. My incoming mail server is set to IMAP-mail.outlook.com which is fine - no change there. However, my outgoing SMTP server was...
View ArticleRe: Couldn''t log out of webmail
No problem, Mick. All good! 👍 Thank you for taking part on CrowdSupport®.
View ArticleRe: Can Send But NOT Receive email Via Bigpond Using MS Outlook 2007
Thanks Brodie.Clicked the link and they say there's some problem with it.https://messaging.bigpond.com/update/status.do ContentWe are experiencing an unexpected system error. Please try again...
View ArticleRe: Can Send But NOT Receive email Via Bigpond Using MS Outlook 2007
Hi AussieRon, The link which Brodie provided should provide you with the correct settings for you email setup. [http://www.telstra.com/emailservercheck] I have checked and can see that it is not...
View ArticleRe: Can Send But NOT Receive email Via Bigpond Using MS Outlook 2007
Thanks Ben. I'll wait and see.Meanwhile I've forwarded all my saved emails to my GMail account and backed up Outlook's appdata files to a USB drive.
View ArticleEmail blocked by bigpond servers
hi our company is having trouble email from an static IP address to all BigPond email accounts it comes back with 550 spam we have checked all spam list including spamhaus and are not listed. This has...
View ArticleRe: Email blocked by bigpond servers
HelloLast weekend Microsoft issued a notification that Big Pond mail (Microsoft live/Outlook/hotmail) may malfunction with the Outlook mail programs.They issued a fix for each version, but most were to...
View ArticleCannot log into webmail
For the last few days I have not been able to log into Bigpond Webmail from my laptop (running Vista), or my smartphone, or my Samsung tablet, both running Android, getting the "webpage not...
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