Re: Significant increase in spam email recently
Bigpond claims its spam filter removes 95% of spam - that's rubbish. I keep reporting scam and emails that are known to include malware, eg one that purports to be from Australia Post, but they keep...
View ArticleRe: Additional Mailbox Setup Timeframe?
Got an email this morning that the mailbox is ready so it's taken 48 hours. A bit disappointing as we wanted to use it two days ago to sign up to studying with. Now have to find some way to change it....
View ArticleRe: BLOCK FROM ACCESSING WEBSITE, EMAIL HOSTED BY HOSTMONTER
We identified an issue connecting to some US providers yesterday. It was not an issue in our network but we worked with the providers to find a fix for our customers early this morning. - Shelly
View ArticleTrying to create new email user
all looks ok username is available and pw is medium - attempt to progress beyond 1st page (NEXT) results in no result xcpt a page saying that some services are unavailable?
View ArticleNo Bigpond email access through Telstra website
I am trying to access my bigpond accouny through the bigpond website. It has come up saying Telstra is moving mailboxes to Telstra Mail and for me to retain my mailbox I need to enter in my account...
View ArticleUnable to Sync secondary email account on new laptop Windows 10
I have just purchsed a new HP lapttop which comes with windows 10. I have been able to access my main email account and snyc the messages but am unable to do this with my second email account( which...
View ArticleRe: Unable to Sync secondary email account on new laptop Windows 10
Good afternoon Terri-Anne, I'm assuming here, that you are trying to do this, using the Mail App which comes as a part of Windows 10. I was going to add here step by step photos to illistrate essential...
View ArticleRe: Bigpond Email New Additional User
Hi Peter, Use your the new email address and password to log into the following web tool: http://www.telstra.com/emailservercheck This tool will provide you with the correct settings you need in...
View ArticleRe: Turn off Spam Filter
I would suggest chatting to one of our staff via Live Chat and having it removed. This is an older product so I don't think it ever got enabled for self service online.
View ArticleSpoofed Email Account
Hi - It seems that my email account has been spoofed. I'm receiving replies from emails I haven't sent, and the emails are not in my sent folder suggesting it's not a virus or an email account hack (I...
View ArticleRe: Spoofed Email Account
If it is one of the old POP accounts it can be easy to spoof the outgoing mail but you can try changing the password anyway just in case. Unfortunately when POP was envisioned many years ago, proper...
View ArticleRe: Outbound email fails on iPhone despite same setup on other phones
do you have a same issue if port is set to 25, SSL off and authentication none?
View ArticleRe: Webmail login displays old email setup and deleted emails.
when you say "outlook directly" do you mean outlook.com the website, or outlook the email client? If its a POP account setup in the outlook email client you won't see the folders in webmail
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Re: deleted email
Bad news I'm afraid Chris, in a word NO. Having said that, did you empty your deleted items folder on say Outlook.com or webmail, or was it in say Windows outlook as in the office mail program. If it...
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Re: deleted email
Hi, Chris35, Actually, if you're referring to Windows Live (Outlook.com), you can try recovering them by clicking on the "Recover deleted messages" option from within the Deleted folder. I'm not sure...
View Articlesetting up Mail on mac 10.10.5
I have followed your instructions to set up Mail on my imac but it does not work What port am I supposed to use? It automatically sets it as 995 can i please have the correct settings? is it supposed...
View ArticleRe: setting up Mail on mac 10.10.5
I even copied the settings fro, my macbook air ) then i could not send any emails
View ArticleRe: Outbound email fails on iPhone despite same setup on other phones
Thanks. For the outgoing mail server settings, I turned SSL off and set the port to 25, but there is no option to set Authentication to "None". The iOS settings only allow: Password, HTTP MD5 Digest,...
View ArticleRe: Cannot delete old emails on T Media log in
Yes, thank you Yastiandrie, but as I said I am accessing that old log in inbox. How can I delete the 1500 odd emails from the 'new' Telstra Media inbox? All help appreciated Robin
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