Re: please help
Hi Kiwitwoducks What email client are you using? eg Outlook, gmail? Kind Regards
View ArticleRe: How do setup BIgpond Email that will sync with IPAD & IPhone im using...
Hi Scoben, So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team. As this team only work Monday to Friday, you won't receive a response until the...
View ArticleRe: Auto Forward from bigpond account to gmail
Hi EMR So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team. As this team only work Monday to Friday, you won't receive a response until the new...
View ArticleRe: Incoming emails going to spam/junk folder
Thanks for responding. Telstra Platinum has fixed the issue. They reconfigured the client and also found that my security had put an add-in in my Outlook 2016. I'm pleased with the service I got...
View Articletechnical failure message
Why do I get Technical Failure message when trying to delete emails?
View Articlehow to add a new email address
how to add a new email address?also how do i check what email address is available ?
View ArticleAccessing Webmail on old platform
I have had an @bigpond.com email for many years, it was attached to our home account. For various reasons I have had to cancel my account, but chose to keep the email. Day to day I use Outlook, on my...
View ArticleRe: Accessing Webmail on old platform
Hey , welcome to Crowdsupport. That's a wierd thing, of course, if you are trying to report spam, and you are using another ISP, then of course, you have to send reports via the SMTP server on the...
View ArticleRe: Email assistance
Hi crowe You haven't given us too much to work with. Can you explain what you need a hand with please.
View ArticleRe: How To Troubleshoot Problems With Sending or Receiving Emails
Hi Sparkit, Have you checked if your outgoing mail server information on your Mac matches the settings you've got entered in your iPhone? Since you've got a set of settings that you know work, it...
View ArticleRe: Bigpond email not showing on Android phone after manual set up
Hi Vertex, Please call Telstra Technical Support team on 133 933 they can run some tests and add the email for you. You can also chat to us here http://tel.st/gq6m
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Re: Unable to get emails
Hey nohelp13, Welcome to Crowd Support I'm sorry to hear of the issues with being able to read your emails and do apologise for any inconvenience that this has caused What was the email management...
View ArticleRe: how to add a new email address
Just call our telstra bigpond sales and billing team and they can be able to help you add an email and check availability of teh email,
View ArticleRe: Bigpond email not showing on Android phone after manual set up
You can use the Gmail app to receive and send bigpond emails. Don't bother with the Outlook app, it's terrible
View ArticleRe: Auto Forward from bigpond account to gmail
Maybe try using gmail to fetch them, either via POP3 or Imap.
View ArticleRe: how to add a new email address
Hi Kathy69 Regrettably we can't set up a mailbox over the phone - although thanks for attempting to assist Kulotgwapo Instead additional mailboxes are set up online. Just click Setup on this link:...
View ArticleRe: Auto Forward from bigpond account to gmail
Hi Emr, I seems like you are using the webedge webmail which would give this 'access denied' error as would the link in the My Bigpond account page. Try using the following link to get to the...
View ArticleRe: How to forward bigpond emails to gmail
Hi Emr, I have responded on your other post to keep the conversation in one place. - Dane.
View ArticleRe: technical failure message
This would be accessing webmail on the myconnect platform? Try this instead: https://webmail.bigpond.com/webedge/do/oldlogin
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