thanks for the reply, I have ticked the boxes on both programs to save to the server, all my settings are correct, as I have had a technician set up my new email program , he is stumped as to wha is happening, we though have a new mailprogram thunderbirds that we would be ok, I also am forced to use windows 10 mail, it does not hold the bigpond mail after I read it, we had to change mail program as outlook keeps shutting down shortly after opening it
kangaroopaws