Re: server not saving emails
thanks for the reply, I have ticked the boxes on both programs to save to the server, all my settings are correct, as I have had a technician set up my new email program , he is stumped as to wha is...
View ArticleRe: BigPond email forward - Need to disable "Keep copy on the server"
After numerous attempts with Telstra and Microsoft finally did the 24X7 chat with Telstra help yesterday. The option is still there to hold your mail on the server. Need to dig deep though. In...
View ArticleRe: emails lost
Hello,As there are different versions of BIgPond email, you should ring BigPond technical support on 133 933
View ArticleRe: setting up Mail on mac 10.10.5
How about something more specific to Mac OS X users 10.10 and above...i could only find instructions for 10.4 - 10.7.Isn't this what the original poster was asking?
View ArticleAccess denied to Webmail for SOME addresses
We use MS Outlook as an email client for 4 BP email addresses and all work fine this way. However I recently wanted to check email via Webmail and found that 2 of these addresses got the Access Denied...
View ArticleRe: Access denied to Webmail for SOME addresses
Contact Telstra support on 137663 to get the accounts checked out on the backend please?
View ArticleRe: Cannot access Emails through webmail
Can you provide more information as to what "is not working"?
View Articlehow do I find spell check with the new webmial site?
How do I find "spell check" on the new webmail site????
View ArticleRe: Message in error? "Important changes to your email service
Hey Scott_D, I'd recommend having a chat with us here: http://tel.st/hsc3 so that we can confirm your 13-Digit account number, and any contact numbers listed on the same account. Once we can confirm...
View ArticleRe: Bigpond email retention
At the moment we have notified customers who we have identified as having what is termed an orphaned mailbox, an email address on an account with no other services. These customers will be presented...
View ArticleImportant: Do you want to keep your Telstra or BigPond® email?
Soon, we’re launching a new email service called Telstra MailTM which will provide you with a simple-to-use email service, 10GB of storage and advanced security. This new service will replace the...
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Re: how do I find spell check with the new webmial site?
Hi David, I just did a test composing an email in Webmail and misspeltl some words (which wasn't hard for me ) the mispelt wors came up with a red underline and then when I right mouse clicked on them,...
View ArticleEmails not downloading
Today I got the following messageMail server pop3.live.com responded: authentication failedI am using Win 7 , email through ThunderbirdHow can I get emails back
View ArticleRe: My previously deleted bigpond emails have returned - Already Keeping...
Have just had the same problem and spoke to Telstra support and it's now fixed. Go to webail.bigpond.com/webedge/do/oldlogin. Delete message from here and they shouldn't reload. Hope this helps as it's...
View ArticleiPhone 5 won't accept bigpond.mail password
Tried to send an email from my iPhone 5 yesterday to be greeted with the message "bigpond.mail username or password are incorrect". Both username and password are correct as they work on my laptop and...
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Re: How To Set Up Your BigPond Email - PC
Hi dolly1938, I would recommend pausing the video as you go through each step rather than waiting till the end and trying to remember. That's what I did For more info you can head here though:...
View ArticleRe: Additional Mailbox Setup Timeframe?
Hi Stubbsy69, Apologies for the delay in getting back to you, but thank-you for this feedback. I'll certainly pass that along for you. Cheers, Tim
View ArticleRe: how do I find spell check with the new webmial site?
Thanks, I will try again, I have been looking for a link like the last version HadDavid
View ArticleRe: Trying to create new email user
Hi RobinH, Try clearing your cache, or giving a different browser a go. Let me know if issues continue. Cheers,
View ArticleRe: No Bigpond email access through Telstra website
If you are still having difficulty with this I have just updated the article about the Telstra Mail service, which includes a 1800 number that will take you directly to the team that can assist....
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