If it is a New Bigpond Email address using the outlook platform it can be setup as POP, IMAP, or MAPI/Exchange Activesync. However if you want to set it up as POP you will need to log into webmail > settings and turn POP on.
Telstra email on the Outlook.com platform
If you’re on the Telstra email platform with Outlook.com®, you can choose either of the following types of settings to set up email on your computer, tablet or mobile phone:
- IMAP and SMTP
- POP and SMTP
Where possible, it’s preferable to use the IMAP & SMPT settings as they provide an extra layer of security.
IMAP and SMTP
| Your name | Enter your name as you’d like it appear in emails you send. |
| Account type | IMAP |
| Incoming server details | |
| imap-mail.outlook.com |
| 993 |
| SSL |
| Outgoing server details | |
| smtp-mail.outlook.com |
| 587 |
| Yes |
| With TLS/STARTTLS (preferred) or SSL Encryption |
| Username | Enter your full email address (ending in ‘@bigpond.com’ or ‘@bigpond.net.au’) |
Password | Enter your Telstra email account password which will be case-sensitive. |
Other settings to check
Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.
Use:
- Secure Sockets Layer (SSL) with the POP and SMTP connection, and
- SMTP authentication for security.
Ensure that your operating system and email client have the latest updates.
POP and SMTPYour name | Enter your name as you’d like it appear in emails you send |
Account type | POP3 |
Incoming server details | |
| pop-mail.outlook.com |
| 995 |
| SSL |
Outgoing server details | |
| smtp-mail.outlook.com |
| 587 |
| Yes |
| With TLS/STARTTLS (preferred) or SSL Encryption |
Username | Enter your full email address (ending in '@bigpond.com' or '@bigpond.net.au') |
Password | Enter your Telstra email account password which will be case-sensitive. |
If you want to set it up as exchange activesync: