logged out when accessing webmail
I have unable to access webmail, I can access my account though when I select webmail I am automatically logged out. I have been on hold awaiting assistance for well over an hour. Please respond ASAP,...
View ArticleRe: Setting up mail client. Is Bigpond POPor Mapi?
If it is a New Bigpond Email address using the outlook platform it can be setup as POP, IMAP, or MAPI/Exchange Activesync. However if you want to set it up as POP you will need to log into webmail >...
View ArticleRe: Bigpond Email not working
May not help but your story is the same as mine.Status updates from Bigpond would help a lot of people with the same problem!And it might not waste an hour on the phone if their "support" knew...
View ArticleWindows Live mail not working on laptop
Windows live mail not working on laptop since yestderday morning. Mail coming through on IPAD and mobile.Telstra bigpond tech support say its not a Telstra issue but still have not managed to get...
View ArticleRe: Cannot send emails from bigpond account when using server other than home...
I've found this problem also since Telstra's recent changes to Bigpond. Spamhaus report the problem is that Bigpond's mail server administrators have incorrectly set their servers to run XBL (exploit...
View ArticleTelstra if I dont have a response within two hours I am reporting you to the...
My compnay website has been showing as account suspended for almost a week. I can not get anyone at Telstra Bigpond to reply to my emails, your staff are unable to assist when I call, in general your...
View ArticleI cannot download my bigpond emails. I've been having intermittent problems...
In the last few weeks I've been having problems downloading emails. When I check this morning the last email in my inbox was from yesterday. I always get emails overnight. It does not matter which...
View ArticleCannot create a new email
Hi Would appreciate any help anyone could offer with a solution to my problem. For the past few days I have not been able to create new emails from MyConnect page - I can reply to emails etc as usual,...
View ArticleMoving overseas for 12 months
We are long term ( over 25years) customers with Telstra and need some advice on how to manage our email and phones when we move to Vanuatu for 12months. We have got lots of advice from family and...
View ArticleRe: Moving overseas for 12 months
I would recommend not worrying about LiveChat and calling 132200 and say "Disconnect" and speak to the disconnection team (between 9am and 9pm) as they are specialised team based in Adelaide who deal...
View ArticleRe: Moving overseas for 12 months
Thank you very much for your quick response. I'll give them a call.
View ArticleHow To Set Up Your BigPond Email - PC
have received an email advising me of my bigpond email account name - need a password
View ArticleEmails returned due to suspected spam. OB703
My emails are being returned undelivered due to 'Suspected spam. OB703 What is it and what can i do about it?
View ArticleRe: Telstra if I dont have a response within two hours I am reporting you to...
Hi Waterjet, Have you had a chat to our billing team on 132200? If your account has been suspended they would be the people to talk to about that.
View ArticleRe: I cannot download my bigpond emails. I've been having intermittent...
Hey , welcome to CrowdSupport, Sorry to hear you are having issues. The first thing I'll ask is if you are on the old Email system or if you have a Microsoft Live hosted email. Then we can look a...
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Re: Emails returned due to suspected spam. OB703
Hi Alan, this occures from time to time unfortunately. You might like to take a look at the following CS news item about the problem and how to get around it. You'll normally need to check with the...
View ArticleRe: forced email change to telstra mail
It's going to be soon for all email - bigpond, outlook and my connect email to be migrated to Telstra Mail. There's really no significant change but the larger storage, improved security and dedicated...
View ArticleRe: I cannot download my bigpond emails. I've been having intermittent...
I suddenly started having a problem this evening. Running POP3 on a BigPond e-mail account. My client just said there was an error connecting. I tried logging in through Webmail but that didn't...
View ArticleRe: I cannot download my bigpond emails. I've been having intermittent...
Hi I too am unable to receive emails using Outlook and also webmail.
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