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Re: Cannot Send Email via my Bigpond POP3 account using Outlook.com web site

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Hi if your email is still on the BigPond Mail platform.  Login to Outlook.com via the web version and go to options from your inbox.  Under the settings wheel.

Go to Your email accounts

Select email account, Detail & Edit  

check the username make sure it is the full email address (nb I noticed with my account I had to re-enter the full email address again in username and re-enter your password.)

 

 

ie Username

Enter your full email address (ending in '@bigpond.com' or '@bigpond.net.au' '@telstra.com') 

Enter your Telstra email account password which will be case-sensitive.

check mail settings as per below

 

 

Incoming server details
  • Server address
mail.bigpond.com
  • Port
995
  • Encrypted connection
SSL

 

Outgoing server details
  • Server address
mail.bigpond.com
  • Port
587 or 465
  • Authentication
Yes
  • Encrypted connection
With SSL Encryption
 
 

 

Hit Save.

 

Let me know if this resolves your issue or not.

 


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