BigPond Inbound Connection refused. IB111
Hi there, I host client websites on my server, and I've had several clients contact me with an issue with their sending email to Bigpond email addresses as follows: Subject: Mail delivery failed:...
View ArticleRe: bigpond.net.au email address
Hi your email address when moved to Telstra Mail will not change. You will still keep your email address if it is user@bigpond.com or user@bigpond.net.au or user@telstra.com. Telstra Mail new...
View ArticleRe: bigpond.net.au email address
Hi in the email you received about moving to Telstra Mail it would of also asked if you would like to keep your mailbox ie the @bigpond.net.au one. If the email you received does not mention this email...
View ArticleRe: Cannot Send Email via my Bigpond POP3 account using Outlook.com web site
Hi we’ll email you when your exact move date is, and steps you’ll need to follow when we schedule the email account to be moved to Telstra Mail. To access your email via a browser visit...
View ArticleRe: Cannot Send Email via my Bigpond POP3 account using Outlook.com web site
Hi if your email is still on the BigPond Mail platform. Login to Outlook.com via the web version and go to options from your inbox. Under the settings wheel.Go to Your email accountsSelect email...
View Articleunable to send emails on my bigpond account from China
Able to receive emails when overseas but unable to send from my bigpond account?
View ArticleRe: bigpond.net.au email address
The email I received regarding move to telstra mail (for my bigpond.com email address) made no mention of my bigpond.net.au email address. I don't use the .com address and it has a redirection to...
View ArticleRe: forced email change to telstra mail
Hi, Just a reminder that Telstra only support SSL IMAP connections. So when configuring your mail client, make sure you set it to use SSL (port 993 for IMAP). So for your new account, your server...
View ArticleRe: Deleting emails automatically
Hi, On the new Telstra Mail platform you can setup rules to delete emails, move them or do whatever you want.On existing platforms, I do not belive there is such an option. Once you are migrated to...
View ArticleRe: PLEASE HELP! Bigpond email - can receive, cannot send on Mail and OS X El...
Hi, Are you able to paste the exact error you are getting? You can test to see if it is the modem;Tether your mobile to your computer and try and connect. If it works, then it probably is the modem. If...
View ArticleRe: Bigpond Email not receiving emails keep getting this message
Hi, This generally indicates an issue between yourself and the mail server. Are you able to tether a mobile phone to your computer, or login via webmail?If you tether your phone, try your mail client...
View ArticleRe: Email
Hi, Are the mobile and broadband service under the same account?If so, then yes, you will continue to receive emails. Emails are tied to the account. You do not need to have a broadband service to have...
View ArticleRe: Spam email
Hi, Do you know what email platform you are on?I am going to take a guess at Outlook.com as most spam complaints are regarding that platform. You can alter the Outlook.com spam preferences through the...
View ArticleRe: bigpond email
Hi, Try logging into the site below and attempt to delete the emails.http://webedge2.telstra.com/webedge/do/dologin
View ArticleRe: email retrieval
Hi there,Maybe Telstra crowd support is not the right place?If you could grab a compatible docking station and plug in the old HD (if viable) you could retrieve allot more information than just emails....
View ArticleRe: BigPond Inbound Connection refused. IB111
Looks like your stock standard RBL block. Go to this page: http://mxtoolbox.com/blacklists.aspx Type in your servers IP/domain and see if it is on any blacklists.If so, then you need to investigate why...
View ArticleRe: Bigpond Webmail and Firefox
Hi, You may need to clear your cache in Firefox. It might have corrupt JS files or something similar. Alternativly, in Firefox, load webmail. Login to navigate to the point where you get the...
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