Hi Cath1968,
Can you log into webmail for that email address? From the error message that you provided, I suspect that your mailbox may be suspended.
https://www.telstra.com.au/support/category/email/manage/restore-a-suspended-mailbox
- Shelly
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- Title: All Telstra and or BigPond Email (archive) posts
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- Latest Snapshot: September 20, 2017, 6:07 am
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