Hi mickg56 I'm sorry you've encountered an issue with your email service. There are some great resources to assist with troubleshooting Telstra Mail troubles you may encounter. If you're unable to resolve your issue using the self-help here: https://www.telstra.com.au/support/category/email/telstra-mail
If this doesn't help you may be affected by a current known issue, and our technical support teams are happy to assist 24x7 on 133 933 or here: http://tel.st/gq6m with a workaround that we have in place for this.
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Re: Telstra Mail - No emails and webmail features don't work
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