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Channel: All Telstra and or BigPond Email (archive) posts
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Re: Mozilla Thunderbird - email set up

Hey, Also having trouble with bigpond on thunderbird on ubuntu 15.04, been working fine for the last 12 months or so, but just yesterday started getting the error An error occurred while sending mail:...

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Re: Can;t see any emails in my inbox

Hi Marty65, Are you only accessing the emails via Webmail or are you also using an email app or program?Have you tried clearing the browser cache and/or trying a different browser or device? - Shelly  

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Re: Webmail link to Microsoft account

Forgive my broken html skills Muz68, how did you get on?

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Re: T Box recording error

had a similar problem a factory reset fixed it in the end .But my T-box is 4 + years old and has Hic ups off and on now !

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Re: T Box recording error

Thanks to all those who responded to recording error.  All suggestions were helpful.

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Re: How To Set Up BigPond Email account in Windows 10

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Changing ADSL Password

I am wanting to change the password i was given by telstra for my broadband account.  Once i have logged into my account and changed the password how do i then change the internet connection and email...

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Re: How To Set Up BigPond Email account in Windows 10

Hi DHTR  So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team so that they can touch base with you later in the day.  

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Re: Changing ADSL Password

If you're using a telstra modem, the new password gets sent to it automatically provided it was connected to the internet at the time you changed the password. With an email client, generally it will...

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Re: Can;t see any emails in my inbox

Using webmail, I can read them on my iphone, just not my laptop/comptuer. Very frustrating, as it is now dropping in and out. Not loving the change from outlook!!!!!!

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Re: Can;t see any emails in my inbox

Hi Marty65, Is the iphone set to leave a copy on the server? If not, once the iphone is has the email it is deleting it, meaning there isn't one to look at when you log in.

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Re: Voice Talk ? Scam or not?

i received a call from them. They appeared to be Telstra they mentione dTelstra all the time and they knew my name, phone numbers, address. They presented as Telstra offering me something and they guy...

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Re: choice of primary email account

Well Telstra are rationalising the email system and moving all to Telstra Mail. It is unclear to me whether the @telstra.com  accounts will remain supported as these were user id accts.  When...

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Re: choice of primary email account

Hi pf56, I have no official information, so I am happy to admit that I am guessing. Given that the .com addresses have not been issued for some time, and we haven't been able to create new ones, my...

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Re: How To Set Up BigPond Email account in Windows 10

I used to think iTunes was the worst program know to mankind until I tried to configure this Mail app! What an absolute joke of a program.

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Re: choice of primary email account

I have previously asked the question of my " telstra.com" accounts that I've had since the "Telstra Easymail" migration days. I have been on the phone so many times over the years and got no where, as...

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Re: How many times do I have to do this before you get the message that I...

They rang back and said they would stay, and would confirm by email, but this has not happened.

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Re: Webmail link to Microsoft account

I found the page thanks. The instruction "Telstra email on the Bigpond platform".On the Outlook app on the tablet when setting up it has options of Office 365, Outlook, Exchange, Yahoo, iCloud, Google...

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Re: Auto Forward email from bigpond account

I have logged onto My Account using my old (non outlook.com) bigpond email address and password both via Google Chrome and internet explorer and have been able to follow your suggestion up until...

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Re: choice of primary email account

Thanks Big_Dan and OTE.  I guess at this point suspicions are confirmed. Someone knows but as yet they are not doing a very good job of telling us.  cheers

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