Emails being bounced
Hi Team, My emails stopped coming in 2 days ago (Tuesday 19th July 2016) and all emails sent to my address are currently being bounced. My Telstra migration data was set at 3rd August 2016 but I just...
View ArticleSpam email
HiThe last 2 days I have received like over 100 SPAM messages coming in as "Returned Mail" with a heading "Hi how are you"How do I stop them from coming? I have Windows 7 and Microsoft Outlook. They...
View ArticleRe: Emails being bounced
Sounds more like the account was suspended. Generally this can happen if you're late to pay a bill, or it's been picked up by telstra's security system as a potential breach (potential unauthorised...
View Articleemails deleted from server and other pc
We deleted old emails from our ipad. now they are not only gone from the server but also from our microsoft laptop which was not on at the time. hundreds of important emails gone. How can they have...
View Articleforwarding an email on to a group of people
I have just been moved to Telstra Mail and want to know how do I send on an email to our committee as I used to do with Outlook 2007.It has made a folder for me and I have put the nanes and email...
View ArticleRe: emails deleted from server and other pc
The computer and possibly the iPad are setup as IMAP. IMAP based accounts synchronize with the mail server unlike the older POP3 protocol which just downloads a unique copy of the email. The IPad is...
View ArticleRe: Spam email
Mail delivery return emails are generally caused by 3 things. 1. Malware/worm infection on one or all of your devices. Recommend running a suite and antimalware and antivirus scans on all Devices that...
View ArticleNew email system
helloi used the recommended settings for the new email system, waste of time nothing worksmy email is a very important tool for me, i need the problems solvedI use Thunderbird as my email client... is...
View Articlesending emails
When sending out emails I want to show the email address i.e. 'To' joeblow@bigpond.com, not the name of the person I am sending the emails to as well as the email address in brackets. i.e. To: joe...
View ArticleRe: How do I get to the login page for webmail
Actually no. I discovered last night I can login over the internet with no problems at home. The problems I'm having are on the work PC. Oh well, I suppose I shouldn't be checking emails at work anyway.
View ArticleRe: Excessive emails
Hi AnnaMcG, To start with, can I get you to check the following: Sign into Telstra Mail on the web client and see if there are actually multiple copies of the same email on the server Next, check...
View ArticleRe: New email system
What doesnt work? What error messages are you getting? When you setup your account in thunderbird, did you use the settings as shown on this...
View ArticleRe: New email system
Hi Flemingthanks for your reply I have tried both of those links you have shown... neither workat the moment I cannot send or receive emails Jbf3944
View ArticleRe: Email not working on entourage or iphone
Hi Vansa, Instructions as requested. How to set up Entourage for Mac to send and to receive Outlook.comhttps://support.microsoft.com/en-us/kb/272573 Set up an email account on your iPhone, iPad, or...
View ArticleRe: Transcode attachment
And more information: when I click on Download, it gives you the option to open in outlook or other applications, none of which are suitable for opening it on the iPad. When I click on Preview, I get...
View ArticleRe: Setting up Email Account on Ipad.
With the myconnect platform you will have to set it up manually on an iPhone/ipad. Settings are here under bigpond email...
View Articlesaving emails to my documents
I will try again - no answers to any of the other queries, but .. How do I save emails from Telstra Mail to my documents on my computer? Bev
View ArticleCan't find sent emails either through old Webmail, Telstra Mail or by syncing...
Can anyone assist me in finding my sent emails. Since Telstra has changed from webmail to Telstra mail I haven't found any of my sent emails. Last received was 28/04/16 which highlights I have...
View Articlerecently updated to the new telstra email and by default went to imap setting hence everytime i read a message from any device i have and delete it it deletes it from the server.I much rather have the...
View Article