Re: Sent Emails not appearing in "sent" folder
Hi Harry, The default mail app on the iPhone will automatically create its own folder called Sent Messages and store email sent from the iPhone in that folder rather than using the normal Sent Folder....
View ArticleRe: Disappearing Emails in inbox
Hi Folks, If your email setting are all up to date you can seek further advice via our tech support team on the following secure chat link http://tel.st/gq6m Angela
View ArticleRe: Links to websites within telstra webmail emails not working windows 10
Hi Ned, Can you let me know what type of web browser you are using?
View ArticleRe: New Telstra Mail on Mac Computer and Apple devices
Hi ANS13 & MattHobie, Appreciate your concern regarding the new Telstra Mail set-up. Please contact our Technical Support LiveChat Team at http://tel.st/gq6m or via 133 933 for our teams to...
View ArticleRe: Problems with emails
Can you provide the error messages that you are receiving when you try to retrieve large emails and advise if you have tried viewing them via Webmail instead? What is the email program that you are...
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Re: Links to websites within telstra webmail emails not working windows 10
google chrome, its the only one I will use.
View ArticleRe: bigpond email
Hi thezoubs, Welcome to CrowdSupport. Appreciate and understand the frustration with your emails and them not being sent/received. Our Technical Support Team at TechChat (http://tel.st/gq6m) or via 133...
View ArticleHavent been able to send any emails for a week and only receiving some (not all) emails. Have been into Telstra shop twice and they say nothing is wrong. I then google bigpond and all sorts of people...
View ArticleRe: Email dramas outlook 2013 since Telstra changes
The following link may answer your questions about the setting for keeping mail offline....
View ArticleScheduled move to TelstraMail
Why did I get an email from Telstra telling me I was scheduled to move to TelstraMail within 48 hours from 12:00am on 5th August when I still haven't been scheduled. I deleted my email account from my...
View ArticleRe: Unable to login to my account or webmail - the whole sad and time...
Hi Thommo31 Welcome to CrowdSupport Sorry to hear about the experience you have been having with your Telstra Mail configuration, for real-time support and assistance, please contact us via LiveChat...
View ArticleRe: Calendar entries disappeared when email migrated to new Telstra
Hi dboy1, Welcome to CrowdSupport, Telstra Mail can import iCal files in .ics format and contacts in .csv or .vcf formats within the webmail page.Webmail for Outlook.com will allow you to export your...
View ArticleRe: How to stop spam emails on my iPad using BigPond email address
There is nowhere to mark as spam when viewing the emails on my iPad. By the way I have been marking them as spam when on my pc and reporting them as spam in BigPond webmail but to no effect. So do you...
View ArticleRe: Links to websites within telstra webmail emails not working windows 10
I have been able to replicate this issue only when the email was sent: 1. Using Microsoft Outlook and I didn't space after pasting or typing the link so it remained in plain text. 2. When I composed...
View ArticleRe: How to stop spam emails on my iPad using BigPond email address
Hi fixthisnow, This is because the iPad's standard Mail application doesn't have the ability to mark them as spam, they can mark them as trash but not spam. I'd recommend logging into your Telstra Mail...
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Re: Sent Emails not appearing in "sent" folder
Hi PB8, Can i get you to check the following? log into webmail, down the lefthand side of the page is the MY EMAIL menu. At the bottom of the list you'll see an option call My Folders. On the left...
View ArticleScan to email
When I scan to email, a message requires me to set a default email application. When I attempt to do this in Windows 10 Settings, email apps such as Outlook are offered but not Webmail. Any ideas.
View ArticleRe: Sent Emails not appearing in "sent" folder
Thanks for your reply Kenobi, although it is very odd... "As you mentioned POP3 creates local copies of emails and deletes the originals from the server" No, I didn't mention that at all - all of the...
View ArticleRe-active bigpond mailbox
Hi, I'm trying to reactivate an email address but its not showing up and when I follow instructions to go to Webmail that doesn't work either. Help! We need it for work.
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