Re: Problems Changing email password - Stuck in a loop.
Hi SunflowerGUY, In order to change your email password you will need to log into Telstra's My Account page and make the changes from there. Under the column Plans & Usage there will be a box...
View ArticleRe: Huge increae in spam recently
My bigpond address hasn't received any spam for a very long time. I don't use that email address for any communications other than with telstra. My primary email address (domain name that I own and...
View ArticleRe: Bigpond email settings for Apple Mail DO NOT WORK in El Capitan. Please...
Have you tried this method? POP doesn't work with MAIL. Before you startYou'll need your Telstra email username and password.Note: The setup and use of your email account may incur data use...
View ArticleRe: Huge increae in spam recently
Thanks Jupiter - yes, it does seem a fairly recent phenomena. Luckily I use Mailwasher so it doesn't actually reach my computers but it is still very annoying and has to be dealt with. I have been...
View ArticleRe: bigpond email address suspended and no resolution in sight
Hi Nick, From the reference number that you provided (and that I edited out), I can see that this has now been resolved. Hopefully it doesn't, but if this does occur again, please follow the steps...
View ArticleRe: Problems Changing email password - Stuck in a loop.
Thanks SO MUCH Ben, That got the password changed, and confirmation emails were sent to my primary account from both Telstra & Microsoft. However, I couldn't log back in for some reason, but the...
View ArticleRe: Unable to receive email
Hey Brone_dalit, It's possible that the settings are causing this issue. Do you have the same settings on your email client as listed here: http://www.telstra.com/emailservercheck? Brodie
View ArticleRe: Bigpond email settings for Apple Mail DO NOT WORK in El Capitan. Please...
Youve copied and pasted the step by step guide that doesnt work, Thanks for caring though. I have been through all the email guides. Anyway, Delete thread. Thanks
View ArticleHow to I upgrade my old POP account into an IMAP account?
I can not see how to upgrade my POP email account to an IMAP account. I need to upgrade so that I can set up my email account on Outlook on my phone.
View ArticleRe: retrieve email password
Hi,I too am having trouble trying to retrieve a password for my email account. I managed to change the password on the primary account, but it just won't accept the password I have for my email...
View ArticleSuspected spam message rejected. IB704
We have been having a number of issues sending emails to @bigpond.com addresses our exchange server is sending the bounceback below. I have done checks to ensure the domain is not on any blacklists or...
View ArticleRe: Windows 10 takes ages to download messages
Hi Tramc, The delay could be an issue with a corrupt email or a stuck file. Also the fact that you are getting multiples of the same email suggest this could be the issue. Can you try logging into...
View ArticleRe: How to I upgrade my old POP account into an IMAP account?
POP and IMAP and not types of accounts. They are purely methods by which your email client connect to the server. Once you put in the settings into Outlook it should work on IMAP.
View ArticleRe: How to I upgrade my old POP account into an IMAP account?
it doesn't and some agents in tech support tell me that the POP account needs to be migrated to an IMAP account and others tell me that I can't have a bigpond.net.au account migrated only bigpond.com...
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Re: retrieve email password
Hi Bev Sorry for the runaround you have experienced in trying to access your email account. I'm not sure if this link will be of any assistance to you, however it is worth a try. How To Retrieve...
View ArticleRe: I have lost my emai addresses list. Am I able to recover it?
Good morning,We like you to post a question with more details in the body of the message area, rather than just a "headline" If you can provide detailed specific details explaining your problem, I...
View ArticleRe: retrieve email password
Hi Lindy,The route you gave me to retrieve my password is one that I have been trying and which seems like forever.One thing I did not mention was that one of the people I rang did put my mobile number...
View ArticleCannot access Telstra Webmail
Hello, Can anybody tell me why my Webmail appears to be down. Is it everybody or just me???
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