Re: email address
Hi emaharg Extendo is correct - you can keep your BigPond email address, however there is now a cost for this service and it's called a Subscribed Mailbox service. This service is free for the first...
View ArticleRe: How To Set Up BigPond Email account in Windows 10
Hi Alanthered You've just got to use the manual account set-up option in Windows 10 Mail. So within the app go to 'Settings' - 'Accounts' - Add account. Then scroll down to Advanced Set Up and use...
View ArticleRe: Why is my email being blacklisted?
Hi Barbm, To confirm, are you trying to send the emails from a BigPond account to the restaurants? Or to restaurant's who have BigPond accounts? If it's from a BigPond account, what's the exact...
View ArticleE-mail stays on server after download
Where is the setting (or is there one) to remove e-mails from the bigpond outllook server inbox once they are downloaded on my PC?. My old servers always automaticaly removed mails from the inbox once...
View ArticleRe: Emails landing in inbox hours after being posted by sender
Shelly you asked me to go to Private Message - Im not sure how to do this. And no the email is no longer in the Webmail inbox. We have received another overnight with the same problem - sent by...
View ArticleRe: Emails landing in inbox hours after being posted by sender
Hi Lorri, If you click on the username that will take you to Shelly's profile, then on the right hand side will see a private message option. Shelly and our Tech Team are back in on Monday and will...
View ArticleAll Bigpond email folders empty following upgrade to El Capitan
Hi everyone Hope someone can please help me. After upgrading my desktop Mac to El Capitan this week, my Bigpond email folders all came up empty. I seem to have lost all of my Bigpond email. I...
View ArticleClik here to view.
Re: All Bigpond email folders empty following upgrade to El Capitan
Good morning David, whilst I'm not an Apple expert, I have family members who swear by or at them. Looks like this isn't an isolated case, maybe the following Apple link might hold some clues and be of...
View ArticleRe: All Bigpond email folders empty following upgrade to El Capitan
Thanks so much, Jeff! I will try the suggestions attached to your links. Greatly appreciated!
View ArticleClik here to view.
Re: All Bigpond email folders empty following upgrade to El Capitan
No worries David, certainly sounds like an Apple thing. If you have sucess, would be good if you reported back how you go. Might help others who come up against the same problem.
View ArticleRe: How To Set Up BigPond Email account in Windows 10
Hi Steph, thanks for your help, but my problem is it won't sync. How does this happen? Thanks
View Articleinbox on IMAP server
I am working on windows 8.1 and my mailbox is on Outlook .com. I have opened my mail in Windows live mail and it has been working well but firstly the inbox disappeared and now I keep getting a message...
View ArticleRe: Email never migrated
HelloIf you inform your friends that you have changed email addresses, and ask them to change their address book.....simply cancel your email address and it will bounce, and people who really want to...
View ArticleRe: how to set up an extra email address on bigpond
Hi p123, You definitely shouldn't be seeing that screen if everything is active for you now. If you speak with us here: http://tel.st/49kl we can make sure everything is activated correctly from our...
View ArticleClik here to view.
Re: My Connect not working
I'm just a fellow consumer, any interaction with account changes ect will have to be handled by Telstra directly.Oh in future please don't post personal details on here or any other open medium as I'm...
View ArticleRe: My Connect not working
Hi TDooley, Migrations to Outlook.com have now ceased, therefore the mailbox will remain on the current mail platform which can be confirmed here. http://www.telstra.com/emailservercheck If you...
View ArticleRe: My Connect not working
HI, I haven't been able to open my emails since before lunchtime today "myconnect not available".- Checking the "services" site with my postcode (2256) is absulutely impossible to understand for an old...
View ArticleRe: My Connect not working
Hi jgjt, Can you try using this link instead? https://webmail.bigpond.com/webedge/do/oldlogin - Shelly
View ArticleRe: My Connect not working
Thanks Shelly, that worked.Do I have to do it this way all the time now or should I keep trying "myconnect" which is having "technical problems" which should be fixed in due course ? Big thanks for...
View Article