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Re: Email acount is loked

   Hi Mikeru  There is no real solution to unlocking your email account.   You just need to wait for four hours for it to unlock itself. Make sure that you know your username and password....

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My contacts/address book is missing from the computer

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PostBox & Telstra IMAP

Hello, I'm a PostBox user on a Mac & it's been terrific for over a year. I use it for multiple email addresses & it's had no problems to date. I'm on ADSL2. Last week, my @bigpond.com account...

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Re: Where are my emails now??

Thanks jon, that did work i thought i could only use one account on outlook....being my hotmail account. Thanks again for your help

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Re: Emails landing in inbox hours after being posted by sender

Shelly I have found the header is available through the webmail, but unfortunately, for some reason, the email i am wnquiring about, is not in the inbox (or any other folder!)  searching for Jetstar...

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Re: Did you know that by adding a new additional mailbox this will be on...

Hey JamesH66,   We are limited to how we can help via Crowdsupport unfortunately. This sounds like something needs to be realigned in the back end, or alternatively we can create the email for you....

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Re: emails

Hey Glencoresux,  It could be an issue with the platform your email is hosted on. Can you try using this URL:  https://webmail.bigpond.com/webedge/do/oldlogin and let me know if you can delete more...

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Additional mailbox activations

Can someone please tell me how long it takes to set up an additional mailbox?I set it up 3-4weeks ago and according to the Telstra consultant I spoke to over the phone, this is normal and can take 6...

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Re: Problems with sending or receiving emails

Hi Christie27,  If you send me a private message with the reference number from when you last reported this issue, I will be able to check for an update.  - Shelly

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Re: Additional mailbox activations

Good morning,What you were told is wrong.....absolutely wrong!Just search "Additional BigPond email address"   and it will take you to the link.It is instant.     As I'm on my iPad, can't link it at...

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Re: email problems with outlook 2003

When you log into that link that I provided, it should provide the correct settings for the platform that your mailbox is hosted on.  It is possible that there is a misalignment with the username and...

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Re: Additional mailbox activations

Thanks for the reply.I have done that and it says that the service is set up but waiting to be activated. So irritating!Once last phone call today and then I am switching!

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Re: PostBox & Telstra IMAP

There have been some slight changes to the settings for mailboxes hosted on Outlook.com.  This can be confirmed by logging into: http://www.telstra.com/emailservercheck  - Shelly

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Re: PostBox & Telstra IMAP

Thanks Shelly - these were the settings I was using, but still experiencing the connection issues. However, strangely after over a week of not functioning, the connection improved & the email...

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Re: Emails landing in inbox hours after being posted by sender

They may no longer have a copy on the server. You can still see them in your email app?  - Shelly

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Re: How To Set Up BigPond Email account in Windows 10

Where is the answer,i keep going round in circles    IS ANYBODY OUT THERE

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email address

I've just connected to Belong NBN. I'll be cancelling my Bigpond broadband .Can I keep my bigpond email addressHow do I cancel my Bigpond ASAP 

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Re: email address

You will need to call Telstra on 132200 request to cancel a service, yes you can keep your bigpond email address at no cost to you.

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Re: email problems with outlook 2003

 Shelly , did as suggested outlook works fine now recieving emails thankyou for your support  

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Why is my email being blacklisted?

I am trying to send an email with hyperlinks to various restaurants to a BigPond account - they keep being rejected as spam. VERY FRUSTRATING as I can successfully send the same email to my iCloud...

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