Thanks Greg18
Your solution worked for me. 
↧
Re: Outgoing server (SMTP) error. The server responded: HELO/EHLO rejected. OB301
↧
Re: Retaining email address and cancelling Bigpond ADSL service?
Morning,
Is this service still free for the first 12 months?
↧
↧
Re: Retaining email address and cancelling Bigpond ADSL service?
Hi
Yes that is the case, the information I have here says:
Paid Email
- Receive the first 12 months at no charge then pay the standard $79 renewal fee (per mailbox, per year)
↧
Haven't received emails since Friday 9th June
I am unable to get my emails. I keep getting asked to log in with my user name and password. When I do that, nothing happens. Frustrating. Anyone have any ideas?
↧
Re: Haven't received emails since Friday 9th June
Hi , you are not alone I am also experiencing the exact same issues.
↧
↧
Re: Haven't received emails since Friday 9th June
ditto
Every attempt (per instructions) to LogIn to Webmail spits me to the page section [Suspended Email Address] BUT
I was told that my address was being migrated - ive been on the new platform for eons. imap / smtp
gotta have PRIVATISATION - thanks Johnny Howard, for nothing !
↧
Re: Emails from info@account-security-noreply@account.microsoft.com
Hi,
Yes I can see a spam campaign hitting the Bigpond platform, purportedly coming from account-security-noreply@accountprotection.microsoft.com
I am working to block these emails so hopefully you should seem to relief from these in the coming week.
Thanks.
↧
Re: All email messages have disappeared!
Hi All
Looks like I've had an incidence of the dreaded lost emails from the inbox and Telstra have been spot on with their service (i.e. we cant help you and best of luck).
Before I swap over to gmail did anyone get a fix on their lost emails (either old ones reinstated or workout the underlying issue to prevent it from happening again?) I'm on imap and it happened when I logged into my outlook. Was impressed at how quickly the inbox emptied out!
Many thanks in advance.
↧
Re: All email messages have disappeared!
↧
↧
Re: Emails from info@account-security-noreply@account.microsoft.com
Hi Flemming,
I haven't had any for a few days now so maybe your efforts to block them are paying off.
I have 58 entries in "Organise inbox" to try to stop the most common (to me) spam and I block at least 10 per day. I have also had many emails apparently from me - yes coming supposedly from my email address. Of course I can't "Block sender" but I can use "Organise inbox" to at least delete them when they arrive.
It would be good if Telstra could do something about all this spam. It would also be good if there was some follow to those we "Mark as Spam" but from what I understand there isn't.
Regards
↧
Re: change email password
Hello KNB,
You can retrieve your password via our link on https://crowdsupport.telstra.com.au/t5/General-Internet/New-BigPond-Username-amp-Password-Online-Retrieval-Tool/td-p/6632
- Simone
↧
offshore telstra bigpond email
I've moved overseas and now my telstra mail/bigpond will not send via iphone or mac mail program. gets stuck in outbox, rejected by server.
Any help on outgoing mail settings?
↧
Re: Haven't received emails since Friday 9th June
Hi everyone,
Are you getting the issue when attempting to log into your Webmail here?: http://email.telstra.com
Is this issue happening on different browsers?
↧
↧
Re: All email messages have disappeared!
But in May all my emails were permanently deleted from my inbox only. Telstra told me it was initiated by my email client Outlook. This was the first time this had ever happened. I keep all my systems updated including virus protection etc. No other incidents like this are mentioned widely on Internet etc.
So I took action by putting an auto forward on all emails sent to Telstra. Moved all folders sitting on Telstra servers to Gmail etc.
Pretty much Telstra servers not used for anything except forwarding emails sent to its inbox to my Gmail inbox.
Hope this helps.
↧
Re: Not receiving bigpond email in Mac Mail
Thanks for checking Steve.
It's odd that you're not on the new platform, as all mailboxes should have been migrated by now. I'd recommend contacting our technical support team and ask them to escalate this so your inbox can be manually migrated to the new Telstra Mail platform.
In the meantime please check the following settings, as these are the correct settings for the Mail.Bigpond server:
- Account Type: POP (POP3)
- Username & Password: Use complete BigPond Email Address & Password
- Incoming Server (POP3): mail.bigpond.com
- Incoming Server Port: 995
- Incoming Server Encryption: SSL or SSL/TLS (not STARTTLS)
- Outgoing Server (SMTP): mail.bigpond.com
- Outgoing Server Port: 465
- Outgoing Server Encryption: SSL or SSL/TLS (not STARTTLS)
- Outgoing Server Authentication: Yes, same as incoming mail server (complete BigPond Email Address & Password)
↧
Re: 2nd email address
G'day cf4
Thanks again for your help, got a friend to email my 2nd mail box from Canada , worked as you said, showed up in my "main" mail -box. Good result.
Thanks again
kaiser1234
Thanks again for your help, got a friend to email my 2nd mail box from Canada , worked as you said, showed up in my "main" mail -box. Good result.
Thanks again
kaiser1234
↧
Re: offshore telstra bigpond email
Hi offshoremail,
I recommend checking out this guide and making sure you're using the same settings.
Let me know if that helps.
-Chris
↧
↧
Re: 2nd email address
Cheers for letting us know,
-Georgie
↧
Re: missing emails
Same thing has happened to us. We are trying to run a business and have hundreds of dollars worth of reports missing! Called technical support but it was useless really. Telstra/bigpond will be getting billed for the re-testing we need to do!
↧
Re: Webmail Client Search is broken, always times out!
Thanks Jacobi,
Have you tried logging in using a different browser? Like Firefox or Chrome?
Can you let me know the exact error message you get when trying to use Outlook to access your email?
↧