Useful support
Hi - I moved to Bigpond from another ISP about 2 weeks ago. Have not had email for those 2 weeks. I was told that my email port has not been activated. Phone support doesn't seem to know how to rectify...
View ArticleRe: Useful support
Hey , you've had a poor experience so far. "your email port"? Doesn't make sense. Are you saying you have no line at all? I assume since you posted here, you must have a way of connecting. If it's...
View Articleinsecure website? email
What does this mean when it appears on a friend's email - "we cannot verify that this message has been sent by big pond"
View ArticleRe: Useful support
Email accounts don't get ported from one ISP to another. Do you mean that you haven't been able to access your new Telstra/Bigpond email account?
View ArticleRe: emails
Hi Monas Can you check your settings against these ones: OUTLOOK.COM MAIL SERVERAccount Type: IMAP (IMAP4)Username & Password: Use complete BigPond Email Address & PasswordIncoming Server...
View ArticleRe: Additional Mailboxes
Thanks for replying Glenn,Yep when I hit the setup box on this site is when I get the message in the screen dump attached to my first post.
View ArticleRe: insecure website? email
Not much to go on there.. Possibly the mail client has detected a mismatch between the email address and the sending client? Could be a spoof/phishing email?
View ArticleI have had nothing but trouble with a new email address added to our Telstra account. Now when I try to login to webmail, i am redirected to a Microsoft page and get the message: Your account has...
View ArticleRe: Need to reset password for mail.bigpond.com server
My bigpond account worked fine until this evening - on both my computer and mobile. The username and password is not recognised. I got an SMS from Telstra confirming my password. So nothing has changed...
View ArticleRe: Recalling an email
Thanks for the responses, which answer my question(It's a pity Outlook.com doesn't have a feature like Microsoft Office Outlook does to recall emails)
View ArticleRe: Additional Mailboxes
Had this same problem when we switched to Telstra. In our case the job created for the setup "hung" at the last stage in the workflow and would not complete. It could not be forced closed either. We...
View ArticleRe: Additional Mailboxes
absolutely pathetic tried and tried to set up additional mailbox, instructions are useless as they dont work or things it tells you to click on dont exist, tells you that can have 14 which is an...
View ArticleRe: Useful support
Hi-Wanglese, thanks for your response. My broadband is working ok." Email port not activated" is what the support line said. I don't know about these things, so I just have to go along with what I am...
View ArticleRe: Useful support
Thanks Jupiter- I haven't been able to access my Telstra/Bigpond email account because according to the help person, "my email port has not been activated". I have to believe this because the help...
View ArticleCan't delete email on bigpond.com
I keep getting emails telling me my mailbox is full - but I am unable to clear it.If I login at http://webmail.bigpond.com/webedge/do/oldloginI see all my emails, I can select them and try to delete or...
View ArticleBigpond changed to Outlook.com: Lost emails
Can anyone help me?I have spoke to Telstra support once last week and again this morning and I am not getting a lot of traction. Last monday my normal webmail suddenly chagned to Outlook.com and I can...
View ArticleRe: How To Set Up BigPond Email account in Windows 10
Hi pjab, Are you using the settings that are provided when you log in using the link that Ben provided in his last response? - Shelly
View ArticleRe: Send and Receive Problems With IMAP Account
Hey Wings, It sounds like there is a setting within your outlook that causes the sync to happen periodically. With IMAP emails, the inbox on your computer mirrors Webmail, so the process to...
View ArticleRe: Problem accessing outlook.com bigpond email
Hey Dypsis, That does sound like someone is trying to access that email for some reason. Have you tried resetting the password to see if the emails stop? Brodie
View ArticleRe: "An encrypted connection to your mail server is not available" - Using...
Hey Andy, It's likely an unfortunate coincidence. That being said, it's strange that it works on with another connection and not your Father in laws. What settings are you using on the computer for...
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