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Channel: All Telstra and or BigPond Email (archive) posts
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Re: Need to reset password for mail.bigpond.com server

Hey Chrisv,  Sorry to hear your emails went down. From what you've advised it could be due to the recent change in your dialup, but we'd need to confirm this. Hopefully you got through to someone that...

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Re: How To Troubleshoot Problems With Sending or Receiving Emails

Hey Julied53,  What email program are you using that's providing this error? (Outlook 2103, Outlook 2007 etc) Is this for your BigPond Email address?  Brodie

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Re: All Bigpond email folders empty following upgrade to El Capitan

I clicked the "use ssl" buttons in the setup. Seems to work now.

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Re: Additional Mailboxes

I am also a new Telstra customer with the same problem as Ian14.  After many attempts over more than a week to find out when the problem will be resolved (mostly via 24x7 Chat), still no success.I have...

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Re: Email Sending Settings for Legitimate Senders to Bigpond Customers

Hi AffinityID,  Some of our BigPond Mailboxes are hosted on Outlook.com, while others remain on the BigPond mail server.   I will send you a private message shortly so that you can provide some...

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Email rejected by receipient

Hi Guys,I am using Outlook in the office (Telstra is our ISP) I am sending an email to an overseas reciepient which I 've been communicating for several months. Last Friday my emails to this address...

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Email

I have an email account with Bigpond and prior to my computer having to have a hard reset, I received emails on my home computer.  I also had it set up that if the home computer was turned off, these...

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Re: How To Set Up BigPond Email account in Windows 10

i am having the same problem,tells me my settings are out of date.I put my password in :save it and it will not sync,It would be nice to find an answer somewhere.

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Additional Mailboxes

How long does it take for a request for an additional bigpond mailbox to be activated?

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Re: Additional Mailboxes

I have personally seen it take a couple of days after creation before I could get the login details to start working. How long ago did you create it?

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Re: Can't delete email on bigpond.com

Hi dylanhf1971  Can you please try logging in using this link:https://webmail.bigpond.com/webedge/do/oldlogin  If you notice the only difference to the one you have been trying to use is that is not...

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Re: Email rejected by receipient

https://crowdsupport.telstra.com.au/t5/Bigpond-Email-Inc-Windows-Live/Why-is-my-email-being-blacklisted/ta-p/76234Are you able to post the FULL error message you are getting in the return email?

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Re: Additional Mailboxes

I only created it yesterday.

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Re: Additional Mailboxes

Normally I tell people to wait a couple of days, and if it's still not working to get in touch with tech support (133933).It's annoying though, ideally they should work within 15 minutes, and we often...

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Re: Additional Mailboxes

Thanks Kalak.

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Re: How To Set Up BigPond Email account in Windows 10

It doesn't matter what I do, I cannot get my BigPond email to sync in Windows 10. I have tried all combinations. Help please.

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Re: How To Set Up BigPond Email account in Windows 10

This is becoming a nightmare.. going around and round in circles

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Re: Email rejected by receipient

Hi Knight, Thanks for your help. Various error messages from 1 to 4, did not recieve it in this order, some I deleted (I got maddddddd...): 1. Delivery has failed to these recipients or distribution...

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Re: Problem accessing outlook.com bigpond email

HI Brodie. Yes, as per my previous post, I keep having to change my password as requested by Microsoft.And also as posted previously, I don't have any problems with my other accounts.

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Re: Email rejected by receipient

Hasmot wrote:This message is generated automatically by MailScan for SMTP Servers at hasmot.com.It looks like the hasmot server is blocking the email. The email you're trying to send, does it contain a...

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