suspension of service
why would Telstra send me an email to ask me to update my billing details etc. when the account for the bill comes to my husband?Bev
View ArticleRe: suspension of service
They wouldn't, the chances are that you have received a spam/phishing email.
View ArticleRe: Importing POp Folders to new Telstra Mail
You will have to do it manually, and with Windows live mail it is tedious depending on how many folders you have You will have to create the folder in the new account in WLM, then cut/paste or move the...
View ArticleRe: Telstra Mail
Make sure the Email App you are using are capable of POP3 email, as this a Telstra/BigPond problem of compatibility. Also the other email settings cant always work if set automaticly. popmail Good...
View ArticleEmail Sync Issue
Hi, With the recent switch from Bigpond Email Server to the New IMAP Telstra Server once my PC was set up I went and moved all my folders and emails over to the Telstra account. A lot of these emails...
View ArticleTelstra Mail Rules and sweep feature (as per outlook.com)
HiI used to be able to create rules/filters when using outlook.com, this options isnt available in New Telstra mail portal??Also I used to be ble to sweep email (hover over a sender and it will allow...
View Articletelstra mail sends ok but wont receive on microsoft 2007, why????
I have had to change to something called telstra email for some unknown reason when my email used to work fine and now I can send emails but cant receive them using the settings recommended. I also had...
View ArticleRe: Telstra Mail - does it impact forwarded bigpond emails
Thank you Fleming It did afect it. I had to reset the Mail forwarding. Thanks for your response
View ArticleRe: Telstra Mail?
Hello All - On it goes, this Telstra Email Fiasco, as measured by the never ending post traffic from loyal paying BP customers. Yet nothing of substance or meaningful inputs from CS staff to address...
View ArticleAn unknown error has occurred. Server: 'smtp.telstra.com' Windows Live Mail...
I finely get windows live mail to work and now I get An unknown error has occurred. I could send emails with pictures before but now I can not. What is going on. Server: 'smtp.telstra.com' Windows Live...
View ArticleRe: Cannot delete safe senders/block spam
The issue I am having is deleting the email addresses from the safe senders list. Therefore problem not solved
View ArticleCannot keyword search Email; very slow load and refresh
When I was migrated to the relaunched Telstra email service, I found that email wouldn't load on my Apple iMac's, Chrome or Firefox browsers; only Safari. Tech Support's answer was to 'only use...
View Articlecalendar, contacts will no sync with my laptop anymore (outlook).
HI,I have completed the migration as requested by Telstra and i can receive email on my laptop, phone and webmail but my calendar, contacts will no sync with my laptop anymore (outlook). On my IPhone...
View Articlecan't seem to get rid deleted emails from my inbox after switching to the...
since changing over to imap emails I am expriencing heaps of trouble one of which is when I delete unwanted emails from outlook 2003 they stay in my inbox with just a line through them instead of going...
View ArticleRe: POP folder in Outlook - no longer there in Telstra Mail
It is disappointing to hear about the missing emails from the transfer and I apologise for the inconvenience that this has caused you. If the missing folders and emails are not appearing within the...
View ArticleRe: Changing over to the new Telstra Mail format
Hi Wesso It sounds like you've got Email Forwarding set up - would that be correct? If so, the email forwarding rule would be cancelled in the switch over, and you'd have to set it up again once you're...
View ArticleRe: Moving from Outlook to Telsta Mail
Hi Michael, You don't need to do anything - we're just transferring the system that manages your emails. No need to close anything - and your email address will stay the same. And there are...
View Articlewebmail doesn't work how do i revert to a reliable platform?
my email has been moved by telstra to webmail. i hardly ever used this as i find it clunky . i was using MS live 2012 which worked well . I no longer recieve emails and this is costing me huge amounts...
View ArticleRe: Recurring
Thanks or the reply. I've looked where you suggested but can't ind a solution. I am not a computer whiz, only use it for store emails and the like because of our location. We don't get the loads of...
View ArticleNot Receiving emails
My Bigpond Webmail is not receiving emails (from Sat 24th July). Error message from senders is - I'm sorry to have to inform you that your message could not be delivered to one or more recipients....
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