Re: Outlook 2007 experiences after migrating to new BigPond Webmail.
https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-email-set-upAdd the account again as a manual setup and use the POP settings in the link.
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Re: Thunderbird New Email Settings
Thanks. Looks like it's the outlook.com settingsBelow are screenshots from thunderbird.It also appears I am not receiving any emails
View ArticleRe: Thunderbird New Email Settings
I am also now not receiving any email to my webmail either as confirmed with test from Gmail to bigpond.com email. it's going bad to worse!
View ArticleTelstra Bigpond Webmail is a Lousy Choice - Why is Telstra holding everybody...
I must say it is a pretty poor show for Telstra - the largest Telco in the country, to persist with this sub -standard webmail application. Surely somebody at Telstra can do their homework and come up...
View ArticleRe: Cannot receive emails since being migrated to TelstraMail
So far after 5 complaints, 7-8 calls from support still no access to my email. I was informed that I needed level 2 technical support by my case manager today 13/09/2011. Threatened legal action and...
View ArticleRe: Cannot receive emails since being migrated to TelstraMail
Thanks for the update dm4, I'm confident your case manager and Tech Support are doing all they can to resolve your email problems.
View ArticleRe: webmail access via IE11
Thanks to all those who replied. I have tested on another browser (chrome) and my email works fine. It is still not working on IE11. So confirming - Telstra has just migrated presumably thousands of...
View ArticleRe: Cannot receive emails since being migrated to TelstraMail
Your situation sounds identical to my hideous experience. I now have operational but clunky webmail but my Apple Mail client now won't send or recieve emails despite all the setting being correct &...
View ArticleWebmail but NO Apple Mail?
I finally got migrated from Bigpond to Telstra Mail today after 3 failed attemps over the last 6 weeks. Now my clunky webmail works BUT my Apple Mail client can't send or recieve, despite the correct...
View ArticleRe: Telstra Bigpond Webmail is a Lousy Choice - Why is Telstra holding...
You're more than welcome to use a different E-Mail provider, such as Google, Hotmail etc.E-Mailing is not Telstra's focus as a business, while Bigpond is being moved to Telstra Mail over the coming...
View ArticleRe: webmail access via IE11
Shelly I state again, I dont want to use another Browser. I could use IE11 prior to the Change, and I wnat to use it after the change. I didn't ask for my Email to be changed. Is Telstra going to...
View ArticleRe: Webmail but NO Apple Mail?
Apple Mail will not work when using the auto setup function. You need to create the account setting manually. The settings are here...
View ArticleRe: bigpond email not working
Hi Ed8, If you are able to log into My Account but not webmail, then please contact Tech Support so that they can assist you further with this. If you are not able to log into My Account, then it could...
View ArticleRe: Spam Email
Hi SueM3 I can appreciate the frustration and inconvenience of email spam. Where have you been reporting this?
View ArticleRe: Telstra Bigpond Webmail is a Lousy Choice - Why is Telstra holding...
I am sorry that you have had difficulty with the new Telstra Mail service, is there something specific that you cannot do that needs to be addressed? Our Telstra Mail team have plans to improve and...
View ArticleRe: Telstra Bigpond Webmail is a Lousy Choice - Why is Telstra holding...
Ok then but seems a bit loose to me, many customers will have difficulty with the perception, at least, that it is difficult to adequately separate official vs private posts for Telstra employees. Is...
View ArticleWHY IS MY EMAIL MOVING????????
Why is my email moving? It is working fine how it is? Frustrated Client
View ArticleRe: Emails not loading
Exact same issue here as everyone else by the look of it. Emails will not load (it has been nearly a week now) on laptop (I am using Chrome), yet will still let me send email. I can access emails of my...
View ArticleRe: Emails not loading on Bigpond Webmail page
Hi Anna McKenzie, I have the same problem with my emails in inbox folder of webmail.I found out that clicking on blue flag causes all new emails being loaded.And there also is a very strange email of...
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