Photo emails
I have not had a problem with standard emails, but cannot send photos. Why?
View ArticleRe: No emails since 31 Aug
I also have had no emails - but since August 15th. My account was suspended due to amount of suspicious spam coming in - immediately following the changeover from POP to IMAP. After 2.5 weeks...
View ArticleRetrieving emails
For some reason my bigpond email account was disconnected on the 31st of August. I have just had it reconnected but the person I spoke to via 24x7 chat doesn't know how to fix my next problem.I'm...
View ArticleRe: Retrieving emails
If your account was "disconnected", I'd say any emails sent to your account would have bounced back to the sender with errror - User unknown
View ArticleRe: Email Problem
i am also having this problem cant get email through outlook any more keeps asking for password when i do it still not getting anything i can get email on my phone and tablet no access to webmail at...
View ArticleRe: Photo emails
Are you talking about Photo album emails in Windows Live Mail? AFAIK Microsoft no longer support it so they will error when you try and send it. You need to attach photos like normal attachments now
View ArticleE mail loading time since upgrade
Loading of Web Site for email is alot slower since you upgraded, hence email processing is annoyingly slow. In addittion I can not block annoying sites from my email account because you say I have...
View ArticleRe: No emails since 31 Aug
I had the same problem since 30 August - could send but not receive. As a Mac user in desperation I decided to upgrade my system to the latest (El Capitan) version and that solved the problem. Seems...
View ArticleRe: Recent outage 30.8...to now
Hi Henri21, Sorry to hear you haven't received your bills. I recommend contact our billing team online here or calling on 132200 so we can check your billing and contact details to ensure this doesn't...
View ArticleRe: Replacement device while service is down. Usage question.
Hi artie09 Can you tell us more about the problem? Are you getting an error message when accessing your emails for example?
View ArticleRe: Recipient Rejected IB603a
Kenobi,How is one to tell if their account has been suspended?Can we check in our account settings?I have not received an email into my inbox on any device includign webmail since 19th August.I have...
View ArticleRe: Telstra email
Hi tails63, Is this issue via your Webmail? If needing further assistance, our Telstra Mail team can be contacted anytime on 1800509011.
View ArticleRe: Setting up email via Mail app on new PC which uses Windows 10.
Hi Lynette4, To help make sure you are using the correct settings, do you know which email platform you are on? If you log into here: https://emailupdate.telstra.com/consumeremail/home it should list...
View ArticleRe: Email changes = no access
And now I have received through Windows Mail a 'thankyou' for starting this thread from Telstra Crowd Support (addressed to the new/alternate address).Does not appear in webmail mailbox at this stage...??
View ArticleE-mail folders
The facility to auto send e-mails directly into their particular folders seems to have been taken away from me. Does anyone know if this facility is still available? Thank you.
View ArticleRe: Email changes = no access
what browser are you trying to use for webmail Internet Explorer on Vista is not compatible
View ArticleRe: Email changes = no access
Also make sure you account settings for the email address in Windows Mail match one of the sets of Telstra Mail settings in this link:...
View ArticleRe: E-mail folders
In Telstra Mail's Webmail? should be settings > mail > Organise Inbox
View ArticleRe: New Telstra email
A quick note on your opening, Telstra doesn't make sure they have all the ports in an exchange, and there are in fact MANY other providers that can use Telstra Wholesale port, just as Telstra Retail...
View ArticleRe: spam emails
All you can do is mark them as spam and hope the system learns what is spam.The downside to a new system is that it often takes some time to learn from users what is, and isn't, spam.
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